Adobe Cuts Service for Venezuelan Users to Comply with US Government Order


If you’ve kept up with the news, the relationship between Venezuelan leader Nicolas Maduro and the rest of the world is somewhat fraught with tensions – not to mention his relationship with certain segments of his country’s population.

Matan Segev from Pexels.

Largely taking up the helm of Hugo Chavez, Maduro’s Venezuela is the subject of mounting sanctions and declining crude oil prices which have placed the country in a dire situation economically.

Now the sanctions are hitting photographers and digital media producers in Venezuela as Adobe clamps down on their access and has booted them off of the platform to comply with current US law.

While sanctions are typically aimed at large assets such as raw resources and finished product exports, they can also impact financial transactions such as the type needed to facilitate payment for services and software across borders.

Just goes to show you that, yes, politics does matter and has a myriad of impacts on peoples’ lives that might not ever be anticipated. Adobe released the following statement about the action under the header ¿Por qué se cancela mi suscripción? or Why is my subscription canceled?:

“The recent Executive Order of the US Government about Venezuela prohibits nearly all transactions and services between US-based companies and entities and individuals in Venezuela. In order to comply with that order, Adobe will deactivate all accounts in Venezuela on October 29, 2019, with the exception of Behance. Customers who purchased their products directly with Adobe will receive a refund before the end of the month for any paid and unpaid license period. We are working for our distributors to act in the same way. We apologize to our customers for the inconvenience caused. We will share more details to our customers on how our operations and activities could be affected as they become available.”

You can read the full page (in Spanish) by clicking here.

As always, if you have any thoughts on the Venezuelan sanctions or their impact on photographers in Venezuela that use Adobe products, let us know in the comments below.

Also, don’t forget to check out our other photography news articles on Light Stalking by clicking here.


About Author

Kehl is our staff photography news writer since 2017 and has over a decade of experience in online media and publishing and you can get to know him better here and follow him on Insta.

Of course, Adobe could just not charge Venezuelans for the time being and give no customer support rather than cutting them off completely and forcing them to go to a 3rd party or use pirated software. This is not good for either Adobe or Venezuela’s designers and artists.

Leave a Reply

Your email address will not be published. Required fields are marked *