“You Break It, You Buy It!” Photographer Takes Adobe to Court for “Deleting” Photos and Files Worth $250k

By Kehl Bayern / November 14, 2018

Have you ever accidentally deleted a ton of stuff?

I know I have, and I’m sure many of the readers of this blog have as well.

And, boy, what a time that can be in life.

Image via Negative Space from Pexels.com.

From hating yourself to the whole world, accidentally getting rid of troves of digital data can be a compromising situation for anyone.

One photographer, however, who claims Adobe deleted his files, is taking it to the next level: A full-fledged lawsuit.

Alleging that Adobe deleted $250k worth of files, photographer Dave Cooper claims that an error with Premiere Pro CC 2017 version 11.1.0’s “Clean Cache” feature accidentally deleted non-temporary files.

Adobe, for its part, was aware of this error and issued a fix in May 2017, posting the following message: “The update changes the behavior of the media cache deletion. With 11.1.1, only files that are within the Media Cache folder’s subdirectories will be deleted. Files that sit next to it will no longer be affected. However, we still strongly recommend keeping the Media Cache folder separate from your original media.”

Cooper claims he moved the “Media Cache” folder to another drive but the “Clear Cache” feature still deleted all items beyond 90 days old, including “JPEG files, PSD files, PDF files, and 100,000 individual video clips representing about 500 hours of footage captured between 2010 and 2017 in countries around the world” according to PetaPixel.

Dave Cooper works as a professional commercial photographer and commands high sums for his work. The lawsuit alleges, “Plaintiff captured the Footage using professional-grade video equipment, including Canon C100 and Canon 5D Mark II and Mark III cameras and lenses. Plaintiff estimates that the Footage cost approximately $250,000 to capture and create.”

He apparently tried to work with Adobe to come to a settlement but they were unsuccessful. Now he wants a jury trial and is seeking “compensatory, incidental, or consequential damages” that will be set by a jury.


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About the author

Kehl Bayern

Kehl Bayern is our staff news writer and has over a decade of experience in online media and publishing. In terms of photography, he is interested in architecture and modern design. Kehl Bayern is also the author of science fiction thriller Animus Proxy. He is based in Boston, Massachusetts and studied politics at the University of Virginia and, later, Harvard University for graduate school. He spends much of his time traveling up and down the east coast of the United States. You can follow him on Instagram, Twitter and Facebook.

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