Know When to Hold ‘Em, Know When to Fold ‘Em: Samsung CEO Admits Issues with Galaxy Fold Launch


Ever since it started getting bad reviews prior to its launch, the Samsung Galaxy Fold has struggled to get good press.

galaxy fold
Image via Samsung.

And it seems like that isn’t unmerited because the Samsung CEO admitted that the product was rushed to market “before it was ready” and that explains a lot of things. Samsung Electronics CEO DJ Koh said of the phone, “It was embarrassing. I pushed it through before it was ready…I do admit I missed something on the foldable phone, but we are in the process of recovery.”

One of the things that plagued some of the early review units was that some reviewers were apparently removing a protective screen from their phones that they should not take off. This resulted in the cracking screens but it is also reported that the issues with the Galaxy Gold went beyond just that.

Why all of this is kind of a big deal is that the Galaxy Fold was no cheap piece of equipment.

At some $USD 2,000, it was going to be one of the more expensive phones on the market.

CNet reports that Koh detailed the testing that the new phone is going through right now saying that at least some 2,000 devices are undergoing a battery of tests to improve the smartphone’s durability.

Koh did point out in his comments that reviewers had discovered some issues with the smartphone that the company didn’t even know about and credits their thorough investigation of the phone with the improvements coming down the road. As far as when the phone will be coming out officially, Koh asked that people give the company “a bit more time.”

You can read up on our Samsung Galaxy Fold coverage by clicking here.

Did you order a Samsung Galaxy Fold? What do you think of the idea of a bendable phone? Let us know your thoughts in the comments below.

Check out more photography news on Light Stalking by clicking here.


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Kehl is our staff photography news writer and has over a decade of experience in online media and publishing and you can get to know him better here

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