Canon Internal Email Confirms Reports of Ransomware Attack


It looks like Canon simply can’t catch a break lately.

Photo by Ajay Lobo from Pexels.

We brought you news last week that Canon was hit by a massive ransomware attack known as Maze.

Now it looks like a leaked email from Canon is confirming what was reported previously.

But there is some good news for users of that had worried about whether or not hackers had stolen their images.

The message reads:

“Internal Message from the Crisis Management Committee

Canon USA, Inc. and its subsidiaries understand the importance of maintaining the operational integrity and security of our systems. Access to some Canon systems is currently unavailable as a result of a ransomware security incident we recently discovered. This is unrelated to the recent issue which affected

We immediately implemented our response protocols and began an investigation. Cybersecurity experts who have worked with other companies that have had similar issues have been engaged. We are working quickly to address the issue and to restore operations. As updates are available, we will do our best to communicate via email and ENS. We appreciate your patience as we work through this incident.”

As for the “lost images” reported by users of, it looks like they were actually lost and not stolen as some had feared, PetaPixel reports.

Still, there are at least 20 Canon websites still down. That’s a large swath of Canon’s online presence and likely a massive headache to manage.

Are you a user of any of Canon’s services impacted by the outage? Let us know your thoughts on this in the comments section below if you like.

Don’t forget to check out some of our other photography news articles here on Light Stalking by clicking this link here.


About Author

Kehl is our staff photography news writer since 2017 and has over a decade of experience in online media and publishing and you can get to know him better here and follow him on Insta.

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